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New Relic

An observability platform that monitors your infrastructure and application performance, providing insights into response times, server load, and more.

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What is New Relic?

New Relic is an observability platform that provides deep insight into the performance of your applications and infrastructure. It monitors everything from server load and response times to database queries and error rates. By continuously collecting and analyzing this data, problems can be identified before they impact end users. This is essential for business-critical applications that need to be available 24/7.

How does New Relic work?

New Relic works by installing lightweight agents on your servers and within your applications. These agents continuously collect performance data such as response times, memory usage, CPU load, and error messages. All this data is sent to the New Relic platform, where it is visualized in dashboards and automatically analyzed for anomalies. When thresholds are exceeded, alerts are immediately sent to the responsible team.

Example

A Wabber client runs a WMS that became slower during peak hours. Thanks to New Relic, the Wabber team could see exactly that a specific database query took exponentially more time with large datasets. The query was optimized and response times dropped from 8 seconds to under 200 milliseconds. Without New Relic, the team could have spent days searching for the cause; now the problem was resolved within an hour.

Why is New Relic important?

For organizations that depend on their software for daily operations, monitoring with New Relic is a wise investment. It not only provides real-time insight into the health of your systems but also helps optimize performance over the long term. By analyzing usage trends, bottlenecks can be resolved before they become problems, and capacity can be scaled up in time as the business grows.

Related solutions

Frequently asked questions

What is the difference between monitoring and observability?

Monitoring focuses on tracking predefined metrics and signaling when thresholds are exceeded. Observability goes a step further: it provides the ability to diagnose unknown problems by diving deep into the data. New Relic combines both approaches in one platform.

Does Wabber use New Relic for client projects?

Yes, Wabber actively uses New Relic to monitor the systems we manage for our clients, including WMS and TMS solutions. Thanks to proactive monitoring, our engineers can detect and resolve performance issues before users experience any problems.

Is New Relic suitable for small businesses?

New Relic offers a free tier suitable for smaller environments, but the tool is most valuable for business-critical applications. If your software is used daily by employees or customers and downtime has a direct impact on your revenue, an observability platform like New Relic is a valuable investment.

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